Customer Reviews

At Thunderbird Auto, we offer impeccable customer service and treat you like family. 

Reviews from Satisfied Arizona Drivers

At Thunderbird Auto, we offer impeccable customer service and treat you like family. Our auto repair and maintenance services ensure your car drives well and remains in good condition. Learn more about how we do business from our satisfied customers.

-Bill B.

“Brought my Ford Escape in to have my compressor removed and replaced. Everyone was extremely professional and upfront about what needed to be done. Even though they were really busy I got a call back that same afternoon. They found another issue with one of the lines and we had to replace it. I had my truck back the next day with an air conditioner that was blowing cold. . Couldn’t have been more happy with the service I received and I highly recommend Them.”

-Ashley M.

“Let me start with I don’t usually write reviews but this is THE BEST AUTO SHOP IN ARIZONA!!! I had a broken mirror on my car and I had went to many places and they all told me it was going over be over $1,000 to fix. I went to Thunderbird Automotive Specialists and they found a mirror for my car online so I ordered the part and then came back in for them to install it for under half the price I was told at other auto shops. The staff here is very professional and so helpful and they work within your budget. I will be recommending EVERYONE I know to take their cars here for any service. Very satisfied and will definitely go to Thunderbird Automotive Specialists for all of my automotive needs!”

-Gracie K.

“I am beyond happy with their services!! I can’t recommend them enough. I feel like “community” is the number one priority for them. While we are all in business to make a living, money should never come before customer service, and they clearly feel the same way. I just dropped my car off this morning and I am so impressed I have already told 4 patients and written this review. My exact words to my husband were “F@#$ (blank shop) we are never going anywhere else. KEEP UP THE GOOD WORK THUNDERBIRD AUTO!!!!”

Michael B.

“From the first impression until I drove away, I was pleased with the honesty and integrity of all of the employees. I know there are other things that need to be done, but never once did I feel pressured into having more work done. I was advised of the things needed and I requested a quote.”

Beth K

“After checking out my car, they told me “Toyota has a recall for this problem. You can take it to a Toyota dealership and get it fixed for free.” I did, and they did. I was blown away by their honesty and integrity. They now do all my regular maintenance. John and his team treat me like family.”

Edward B

“I’ve been bringing my cars to T Bird auto for about 12 years now. I wouldn’t go anywhere else. Tom and his staff are very nice. I’ve referred some of my friends, and they thanked me for sending them there.”
Thunderbird Automotive Specialists

Schedule a Visit to Our Auto Repair Shop in Phoenix, AZ

Call us or contact us online to speak with a member of the Thunderbird Automotive Specialists team. We can explain all our auto repair and maintenance options, schedule an appointment , and  answer any questions you may have. We aim to give you the peace of mind you deserve.

WE ARE CLOSED FOR THE DAY

Thunderbird Automotive Specialists will be closed on Friday, October 20th.

During this time, our team will be attending the memorial service for our late General Manager, Brock Lohman.

We appreciate your understanding and support as we gather as a Thunderbird Automotive Specialist family to honor Brock’s life and legacy.

We will be back open to serve you on Monday, October 23rd. Thank you for your patience and cooperation.